As a Senior Design Researcher within one of the world's most consequential design studios, I lead the foundational AI research program — building the operational infrastructure, expert networks, and product strategy that enable researchers to work at the frontier of what's possible.

Skills developed: Building programs from nothing · Knowing which questions matter · Leading without authority

What I learned: Some of the most important human experiences resist language entirely — and that's exactly where the most interesting research lives.

As a Design Researcher for one of the world's best-selling wearables, I built the human factors research infrastructure from the ground up — developing the frameworks, tooling, and methodologies that help a product worn on the body fit, feel, and function for every human body.

Skills developed: Designing research methodology · Translating physical experience into data · Building infrastructure that outlasts me

What I learned: The body knows things that words can't easily capture — and the job of a researcher is to build tools that can catch what language misses.

As a Language Designer within one of the world's most trusted technology companies, I designed the language systems behind the moments when it asks its users to make decisions about their privacy, safety, and security.

Skills developed: High-stakes communication design · Building language systems at scale · Writing for trust

What I learned: Clarity, at scale, is an ethical responsibility — not a stylistic one.

As a UX Content Strategist for one of the world's most complex advertising platforms, I built the content systems that made it navigable for businesses of every size — from solo operators to global enterprises.

Skills developed: Content systems thinking · Building evaluation frameworks · Writing for scale

What I learned: Building something at scale forces you to define what "good" actually means — and that definition is always harder and more interesting than it first appears.

As a UX Writer for one of the world's largest payment platforms, I designed the interaction language that brought it to the next billion users — across new markets, languages, and financial contexts.

Skills developed: Designing for financial trust · Scaling across markets and languages · Writing where failure has consequences

What I learned: The users a product wasn't built for are often the ones who reveal what it actually is.

As the sole writer at a startup using 3D facial scanning to manufacture precision-fitted eyewear, I translated millimeter-accurate science into language anyone could understand — across app, web, and hardware.

Skills developed: Translating technical complexity · Building a brand voice from scratch · Writing across interaction surfaces

What I learned: The best way to make something technical feel human is to stay relentlessly focused on what the person needs to know — not everything you could tell them.